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CONTACT BOB'S APPLIANCE SERVICE IN FORT COLLINS & NORTHERN COLORADO

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HELPFUL INFORMATION AND COMMONLY ASKED QUESTIONS
  • What do I need to know when I call?

    If at all possible, know the make model and serial number of the appliance you are having problems 

    with. This is not a requirement, but the more we know, the faster we can help you. 

  • When will you be able to come out?

    We try to get to you as soon as possible. When you call, we will set up your appointment in a window of time. These windows go from 9 AM - 12 PM and also 12 PM to 5 PM. We can call to meet you when we are on our way. Just ask! 

  • What appliances do you service?

    You can look at our full list here. We cannot service Samsung appliances at this time. 

HELPFUL TIPS FOR YOUR APPLIANCES
As soon as you notice a problem with your appliance, feel free to give us a call at 970-223-5400.

Below you find information needed to help us diagnose your repair , locations where you will find serial and model numbers, and information about dealing with troubling situations such as a popping oven.
  • Microwa ve

    Does it have power to the clock?

  • Dryer

    Serial and model numbers will be inside the door on the body

  • Before calling us-- answer these questions:

    Does it have power? 

    Does it tumble? Is it heating? 

    If it is tumbling and heating but still not drying, have you checked the vent?

  • Washer

    Model and serial numbers are most often found under the lid.

  • Oven

    Model and serial number are most often on the inside of the drawer on the body under the oven door. 


    When elements go out they can spark and pop and sometimes be a bit scary. They may even flip the breaker. If you hear a popping sound, please do not continue to use the oven and give us a call.

  • Refrigerators

    if you are having problems with your ice maker, check to see if water to the ice maker is on and that the arm to the ice maker is down.

  • Dishwashers

     For too many suds- check your soap. If it has jet dry in it, and you are also adding jet dry, this can cause a problem. We suggest stopping using the jet dry or find a detergent without the jet dry. Also, never use dish soap in the dish washer. To get rid of excess suds, put powdered coffee creamer or vinegar in the bottom of the dishwasher and run for several cycles.

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